From citizen reporting to urban asset tracking and emergency routing — Civos unifies five applications into one trusted, GDPR-compliant ecosystem.
Civos connects citizens, technicians, and administrators through a unified set of applications — each tailored to its role, but speaking the same language.
Report problems with one tap. Track resolution. Receive emergency alerts. Available in 5 languages.
Real-time overview, dispatch to technicians, push announcements, GDPR-compliant data management.
Police, Fire Service, Coast Guard, Civil Protection — each with isolated access. Auto-routed by category; SOS escalation by the designated first responder.
Accept jobs, document with photos, chat with managers, work offline — all from a mobile PWA.
Independent apps with isolated data and shared backend — each tailored to a specific audience, communicating in real-time.
Every report follows a clearly defined path — traceable, accountable, and parallelized for emergencies.
Opens the app, picks a category, adds description, takes a photo. GPS is captured automatically.
System verifies the location is within municipal boundaries and issues a unique tracking code (e.g. SKY-XXXXXX).
If a similar open report exists within 100m, the new one is linked — avoiding duplicate work for technicians.
Push notification to administrators. SOS reports flagged as urgent for parallel emergency routing.
When "SOS" is selected, the alert goes only to the configured first responder — Police, Fire Brigade, Civil Protection, or any custom entity the municipality designates. They acknowledge, call 112 for confirmation, and then escalate manually to other emergency entities involved (Coast Guard, Civil Protection, Fire Brigade). Each escalation is logged. Each entity has isolated data access.
Admin reviews on the live map, dispatches the right technician with context and instructions.
Technician receives push, navigates to location, completes the work, in-app chat available throughout.
Technician submits a photo of the solution. Manager verifies and closes — or returns for revision.
Complete audit trail. After 3 years, data auto-deleted per GDPR. Statistics aggregated in real-time.
Police, fire brigade, coast guard, civil protection, water supply, cleaning service, road network — each entity has isolated access to the reports concerning them. Auto-routed by category. Unlimited authorities added by SuperAdmin without code deployment.
Lighting, drainage, waste, roads, beautification.
Fires, smoke, emergencies in jurisdiction.
Security, public order. No cross-visibility.
Coastal, port, maritime emergencies.
Civil Protection, Water Supply, Public Lighting, Cleaning Service, Road Network.
Each category routed to the right entity automatically.
Bins, benches, lampposts, signage, playgrounds, monuments — any municipal inventory object at real GPS coordinates. Field inventory sessions, damage tracking, audit trail.
Interactive map with color-coded markers (OK / Damaged / Removed). Filters by category and subtype.
Asset entries captured exclusively via device GPS — no manual placement. Accuracy and speed in the field.
Per-date scanning sessions: verify status, capture photos, change reports. Full audit trail.
From day one, Civos is designed against three core EU regulations. Compliance isn't an afterthought — it's the foundation.
Regulation (EU) 2016/679
Directive (EU) 2019/882
EU Directive 2022/2555
Want to evaluate Civos for your municipality, civic organization, or partner authority? Reach out — we'll arrange a live demo on a working deployment.